Submit a Help Desk ticket - SCOE Employees
SCOE Employees can submit a technical support ticket through our Help Desk system. Log in via the Office 365 / Azure portal using your SCOE email address and password. You can save the ZenDesk icon from the MyApps section to your Office 365 App Launcher for easy access while you are using Office 365 on the web.
Join a GoToAssist Remote Support Session
Use your web browser to join a remote support session that has already been started by a SCOE technology support agent - Just navigate to www.fastsupport.com Your support representative will guide you through the process over the telephone. After clicking on the above link, you may need to respond to your computer's prompts to install a small add-in program to your web browser.
Secure File Transfer Portal Links
Ad-Hoc Secure File Transfer Portal for Authorized SCOE employees only.
SCOE Employees with authorization through the I.T. department can securely upload files and make them available to others via a secure email link. For account management, contact Wayne Fry at WFry@SolanoCOE.net or 707-399-4493.
Secure File Transfer Web Portal
This site is used for the secure transfer of files between SCOE its customers and partners. Accounts are administered by Steve Ramos, the I.T. Director. For account management, contact Wayne Fry at WFry@Solanocoe.net or 707-399-4493.
Audio-Visual systems Status Reports
SCOE employees can view the status of AV equipment and services in meeting and conference rooms on these campuses. Click on the link below. You may be asked to authenticate with your SCOE Office 365 (email) login.